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Student Engagement Manager

AMDA College

This is a Contract position in Las Vegas, NV posted November 28, 2022.

AMDA College and Conservatory of the Performing Arts, with campuses in New York City and Hollywood, is one of the foremost post-secondary performing arts colleges in the country.

AMDA offers Bachelor of Fine Arts degree programs in Acting, Musical Theatre, Dance Theatre, and Performing Arts, as well as two-year conservatory programs.

The Student Engagement Manager is responsible for promoting student engagement, learning, and success through small and large-scale programmatic efforts, student organization management, and department/campus initiatives such as Student Orientation & Move-In.

The Student Engagement Manager will hire, train, directly supervise, and evaluate the undergraduate Orientation Leader (OL) staff.

As a member of the Student Affairs team, the Student Engagement Manager is tasked with supporting the overall day-to-day functioning and performance of the Department of Student Affairs for the Los Angeles campus, providing leadership and direction with respect to policies, practices, systems, and operations in Student Engagement/Campus Engagement , Student Care/Conduct and other areas as assigned by the Director of Student Affairs, in conjunction with the other members of the Student Affairs Department.

The Student Engagement Manager will live on-campus in an updated, fully furnished one-bedroom, one-bath apartment.

This position is expected to hold in-person office hours from 9:00 AM
– 5:45 PM on weekdays and participate in on-call duty rotations with other staff members of Student Affairs.

Must be able to work weekends and evenings as needed, yet flexible work hours/remote work can be requested in advance for consideration, with the Director of Student Affairs.

Primary Responsibilities: Assist with leading and representing the Department of Student Affairs in the day-to-day operations of the Department, ensuring the safety of students, consistency of practice, and maintenance of optimum service levels.

Work with other staff members of Student Affairs to plan, host, and regularly review initiatives including Student Orientation & Move-In, Student Welcome Weeks, as well as transfer and commuter student initiatives.

Organize and facilitate activities and services that support the academic, social, and personal development of students.

Oversee and coordinate regular updates for the Student Handbook.

Recruit, train, and supervise an undergraduate Orientation Leader (OL) staff, which includes: providing guidance in day-to-day tasks; recruiting, selecting, and training; monitoring work performance in accordance with departmental and individual goals.

Advise student clubs and leadership groups, providing guidance and leadership in event planning, meetings, administrative processes, handling/reconciling petty cash, and marketing/outreach.

Collaborate with other members of the Student Affairs Department to provide analysis and advice in relation to policies and procedures regarding student conduct/care and services for students, including risk management.

Serve as a campus conduct/care administrator by adjudicating student care cases, addressing complaints, and conducting investigations as required, including Title IX investigations.

Counsel, advise, and make referrals to students as appropriate including follow-up to ensure satisfactory resolution.

Participate in a year-round, 24-hour on-call duty rotation with other staff members of the Department of Student Affairs, including college break periods.

Serve as liaison with campus offices/departments regarding student events and initiatives.

Serve on department and college committees and task forces, as needed.

Maintain strong working knowledge of the field of Student Affairs.

Qualifications: Bachelor’s Degree in a related field required; Master Degree in College Student Personnel Administration, Higher Education, or closely related field or equivalent experience preferred.

Preferred 2 or more years of experience in a higher education institution, preferably in Student Orientation, Student Life/Activities, and/or Student Leadership.

Experience dealing with students in crisis and/or crisis situations is preferred.

Ability to serve as a part of an on-call duty rotation with other staff members of the Department of Student Affairs, including university break periods.

Excellent interpersonal, written, presentation, and oral communication skills, delivered in a manner appropriate to the audience.

Ability to establish priorities, organize, schedule, and solve problems and tasks.

Ability to self-start projects and include appropriate staff/faculty, as needed.

Ability to demonstrate integrity, credibility, confidentiality, and responsibility in all interactions; possess high ethical standards and an honest, open, and consistent approach to working with peers, employees, and Senior Leadership.

Ability to engage in critical thought and analyze all types of quantitative and qualitative data into informational reports and presentations for strategic planning and problem-solving.

Proven ability to synthesize detailed, complex information into clear and compelling recommendations and briefings.

Demonstrated ability to model appropriate professional, ethical and collaborative behaviors that engender collaboration, trust, and respect consistent with the responsibilities of the position.

Diversity and Qualifications: AMDA is fully committed to diversity, inclusivity, and equity throughout the teaching and learning process.

We encourage applications from individuals who have extensive experience working with students from diverse backgrounds.

Successful candidates will have a sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of our students, including disabilities that may affect students’ development and learning styles.

Members of traditionally underrepresented groups are encouraged to apply.

COVID19 Vaccine Policy: AMDA has a mandatory COVID-19 vaccine policy for all employees who will be working on campus.

For information regarding requests for religious or medical accommodations, please contact the Human Resources Department at AMDA is proud to be an EOE employer M/F/D/V

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