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Shift Leader

Papa John's

This is a Contract position in Reno, NV posted November 20, 2022.

Main Responsibilities of a Shift Leader

Responsible for every aspect of everyday supervision of store outlets

Responsible for resources management

Takes care of stock, staff, and sales management

Shift Leader Job Description

We are looking for an experienced and skilled store operator with remarkable skills, who will run a store effectively and with attention to detail.

Our shift leader candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a shift leader are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great experience.

Most importantly, a perfect shit leader candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Shift Leader

Training and supervising staff

Dealing with customer complaints and queries

Overseeing stock prep

Maximizing profitability and productivity

Motivating staff to meet sales targets

Ensuring compliance with safety and health regulations

Liaising with management

Taking care of promotional prospects, benefits, and schedules of their staff

Providing opportunities for staff advancements

Shift Leader Job Requirements:

Commercial awareness



Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent computer skills


Problem-solving skills

Showing initiative

Setting a good example

Company Introduction

Papa John’s is an American pizza restaurant franchise. It is the fourth largest pizza delivery restaurant chain in the United States, with headquarters in Jeffersontown, Kentucky, a suburb of Louisville. Our pizza family is as hungry for perfection today as we were when we first opened our doors more than 30 years ago. And we’re driven to be the best at making innovative new products and recipes.

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