Seasonal Workforce Housing Coordinator

Please note, this position is located at Palisades Tahoe Resort in Olympic Valley, CA

Seasonal (Seasonal)

Palisades Tahoe

We share the spirit of these legendary mountains with the world.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Job Summary: Assists with maintaining the day-to-day operations of Employee Housing including utility accounts, collecting and logging rent payments, assisting with the housing inquires via email in person and over the phone, data entry and other assigned projects while providing exceptional service to our internal guests in a timely and welcoming manner.

Applicants must be 18 years of age.

The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Base hourly pay range: $18.68- $24.28 per hour

A Great Job and Benefits to Match:

• Most jobs start at $20/hour
• Free skiing + riding privileges to 16 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match
• Free lift tickets, plus 50% off lift tickets
• 25%-50% discount at Food & Beverage locations at Olympic Valley and Alpine
• 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more
• Employee Assistance Program (EAP)

Essential Job Responsibilities/Duties/Tasks include the following: (other duties may be assigned)

• Warmly welcomes, greets, and assists employees with their questions related to employee housing.
• Monitor and maintain utility accounts for our off-site properties.
• Assist with collecting rent payments from tenants and organizing license agreements signed by our tenants.
• Communicates both verbally and in writing through phone calls, emails, faxes, and ensures the regular flow of information to necessary parties as needed, on a daily basis.
• Accepts and tracks employee housing applications. Performs reference & background checks and informs applicants of approvals or denials of housing application.
• Assists with move in/out and day to day procedures with all tenants in both on and offsite employee housing units during winter and summer seasons.
• Completes move-in, move-out, and biweekly inspections with tenants, and lease administration.
• Communicates with tenants regarding rent collection, apartment inspections, facility maintenance and disciplinary notices.
• Assists Housing Manager with community outreach, researching additional offsite housing opportunities, performs cost comparisons, and secures housing resources.
• Other administrative duties include filing, shredding, office organization, copying and scanning forms, and stocking forms/supplies.

Competencies and Job Requirements:

Required:

• Effective communication skills, oral & written.
• Clean driving record and valid drivers license required.
• Strong sense of urgency and the ability to meet deadlines with minimal supervision.
• Excellent organizational skills
• High customer service standards & safety awareness
• Able to understand and follow verbal and written instructions
• Maintains a neat & clean appearance in compliance with company grooming standards
• Punctual, with the ability to report at scheduled start time
• Works well as part of a team, willing to have fun and help when/where needed
• Ability to work within a fast paced, high volume and demanding environment
• Excellent organizational and problem-solving skills with the ability to handle multiple tasks simultaneously
• Able to maintain a high level of discretion and confidentiality
• Intermediate to advanced computer skills, proficient in Microsoft Office, willingness to learn new technology.

Education and Experience:

Required:

• High School Diploma or GED

Preferred:

• Bachelor’s Degree
• Experience in the ski resort industry
• Experience in property management, student or employee housing.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Sits for extended periods of time at a computer station or work desk; stands and walks regularly throughout the day; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions:

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to outside weather conditions.

Hazardous Materials/Noise: The noise level in the workplace is usually moderate.

Equipment Used in Job: General office equipment.

For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.