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Room Service Attendant

Jacobs Entertainment, Inc.

This is a Full-time position in Reno, NV posted January 14, 2022.

General Summary of Job DutiesGuest Room Attendant cleans Hotel Rooms and Common Hotel areas while maintaining a clean and safe work environment. Essential Job Responsibilities and Duties·Maintain a high quality of guest service according to Jacobs Entertainment, Inc. Mission Statement and F.A.S.T. Track Values Statement.·Cleans guest rooms including duties such as making bed(s), vacuuming, emptying trash, wiping sown or dusting all surfaces.·Replenishes all guest amenities and information folders as needed.·Cleans bathrooms by scrubbing basins, bathtubs, shower walls and doors, toilets, and tile floors with damp tags and proper chemicals when applicable. ·Replenishes all amenities such as ashtrays, soaps, and tissues.·Places clean bath mats on tub and/or shower doors and clean towels on towel rack.·Reports unusual room conditions or rooms in need of repair.·Reports status of rooms clean/unclean, vacant/occupied via the in-room phone system.·Complete all duties in accordance with the room classification checklist.·Follows all safety policies and guidelines of the department, company, stat, and federal authorities.·Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.·Adhere to all appearance and uniform standards. ·Maintain an open line of communication with Management.·Maintain a positive and professional demeanor during all interactions with guest, fellow Employees, and Vendors.·Ability to accept performance feedback in a professional manner.·Regular attendance and arriving on time to all scheduled shifts and mandatory meetings.·Other duties as assigned.

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