Global Head of Player Advocacy

Global Head of Player Advocacy

About the Company

Popular mobile multi-player gaming platform that offers large cash prizes

Industry
Entertainment

Type
Public Company

Founded
2012

Employees
201-500

Categories

• eSports
• Mobile
• Sports
• Video Games
• Monetization
• Games
• Mobile Games
• Technology
• B2B
• Information Technology & Services
• Boston
• Hospitality
• Indie Games
• Leisure
• Recreational Services
• San Francisco
• Services
• Video Game Tournaments
• iOS
• Developer Platform
• Gaming
• Market Place
• Media and Entertainment
• Mobile Apps
• Software
• Entertainment & Recreation

Specialties

• eSports
• Mobile Gaming
• Mobile Monetization
• Tournament Streaming
• Tournament Infrastructure
• Technology
• Mobile Competition
• Tournament Management
• and Live Streaming

Business Classifications

• Mobile
• B2B

About the Role

The Global Head of Player Advocacy will be responsible for leading the international support footprint, interactions, measurement, and outcomes and defining the long-term and short-term support strategy to achieve complex business objectives.

Hiring Manager Title
Vice President of Consumer Product

Travel Percent
Less than 10%

Functions

• General Management

Known Requirements

• Over 15 years’ progressive experience gained in customer support or trust and safety leadership in a B2C technology company required
• A minimum of 5 years’ industry experience in customer service, trust and safety required
• Superior leadership skills with an ability to maximize talent and resources required
• Effective people management skills with a demonstrated ability to “raise the bar” and staff a world-class team required