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Food Server – Village Pub Mountains Edge

Ellis Island Casino and Village Pubs

This is a Contract position in Summerlin, NV posted November 22, 2021.

Position Summary

The main responsibility of a Food Server is to anticipate the guest’s needs and provide each one with a positive and customized dining experience. Food servers need to be able to show true hospitality to your guests and have positive attitude towards your co-workers. Restaurant and kitchen cleanliness are essential to maintain a positive working environment and an inviting atmosphere for all.

Qualifications

  • Knowledge of safety, sanitation, and accident prevention principles.
  • Thorough knowledge of the Restaurant and Bar Point-of-Sale system.
  • Cash handling experience including making proper change for guests.
  • Basic math skills necessary to make change including addition, subtraction, multiplication, and division.
  • Must be able to multi-task well and work well under pressure.

Essential Functions

  • Practice Sanitation and Safety principles while in the kitchen and restaurant, including Health Code compliance.
  • Ensure the proper conditions of all equipment and facilities, alerting management when repairs are needed.
  • Maintain fast pace for customer service needs
  • Serve all items within designated ticket time and alert management if ticket times are not being met
  • Process all orders and payments in a timely fashion
  • Multitask to eliminate work quickly by practicing good working habits including cleaning up as you go and preparing for busy hours during the slow hours.
  • Greeting, Seating and Serving each guest in a timely fashion
  • Constant communications with guests to ensure needs are being met.
  • Proper handling of guest issues or complaints and alert management if guest satisfaction is not met.
  • Respond to a dissatisfied guest immediately.
  • Proper handling of guest checks with knowledge of different allowable payment methods.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Physical Setting:

  • Bar
  • Casual dining restaurant

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Supplemental Pay:

  • Tips

Experience:

  • Restaurant experience: 1 year (Preferred)

Work Location: One location

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