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Data Center Operations Engineer

Solera Holdings

This is a Full-time position in Las Vegas, NV posted April 9, 2021.

The RoleThis role will require you to work at a colocation datacenter.

You will not be working in an office.

As a Data Center Operations Engineer, your mission is to support the day-to-day technology operations of mission critical data centers.

The purpose of this role is to maintain operational stability and handle customer requests while working on shifts to support the 24×7 operation.

You will be responsible for installing and configuring enterprise class technology hardware, troubleshooting hardware and network issues, maintain change control process in the data center, and support 3rd party vendor activities.

This is a full-time position during normal business hours.

There will be requirements to work nights and weekends depending on project scheduled and emergencies.

This position requires being on-call.What You’ll DoThis role will require you to work at a colocation datacenter.

You will not be working in an office.Daily rack, stack, and maintenance of computer, storage, and network equipment.Plan, spec, and pull wires to connect infrastructure equipment as needed while maintaining datacenter standards.Help maintain inventory of components in the datacenter, and to keep the datacenter clean / organized.Leverage and improve upon existing data center deployments to ensure continuous operation.Work with engineering teams to understand useful metrics to collect and implement such monitoring and alerting with existing monitoring solutions at the datacenter level.Organize and document implemented solutions for long term information retention with our internal ticketing and documentation system.As part of the team, respond to, and document submitted support tickets relating to the functionality of various systems present in the datacenter.Ability to identify problems and clearly communicate strategic solutions to internal IT teams.Desire to develop a working knowledge of change management, corporate IT audit processes, IT risk management, technical problem resolution and operations systems.Ability to effectively collaborate with team members to achieve common goals.Strong analytical and problem resolution skillsGeneral knowledge of a physical IT infrastructure (server, networking, storage)What You’ll Bring5+ years’ experience in the technical field of power distribution and data center mechanical systems.Demonstrated ability to understand and discuss technical concepts, manage trade-offs, incorporate feedback, and evaluate opportunistic new ideas with a variety of internal and external stakeholders.Significant experience successfully delivering results in a fast paced, dynamic environment.Proven track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects.Attention to detail with the ability to manage multiple, competing priorities simultaneously.Proven track record of taking ownership and driving results.Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and decisions.Experience managing vendor relationships.Demonstrated experience thriving in an ambiguous environment and ability to motivate yourself, your managers, and associates to deliver against deadlines.Ability to lift equipment up to 50lbs.Excellent written and verbal communication skillsAbility to manage multiple projects.Previous experience at the large-scale data center and remote systems managementEQUAL OPPORTUNITY EMPLOYERSOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER.

THE FIRM’S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW.

THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

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