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Chief Information Officer

Washoe County

This is a Contract position in Reno, NV posted August 27, 2020.

Under administrative direction and in consultation with the Information Technology Advisory Committee, facilitates, develops, and guides the management of information as a strategic asset through technology by supporting an overall strategic information technology vision and plan for Washoe County provides leadership to the County in accomplishing its mission and goals through the application of information technology, responsible for overall planning, coordinating, implementing and evaluating of the Countyrsquos information technology systems and services oversees the department charged with providing technology services, to include planning and policy, security, application services, geographic information systems, communications services, infrastructure, regional systems, imaging and records, and operations serves as the Countyrsquos information technology advocate coordinates information technology activities in the County and performs related work as required. The CIO reports to the Assistant County Manager of Finance and Administration. This is an unclassified, appointed position. The CIO oversees the day-to-day operations of the Technology Services Department and provides guidance and support to the Information Technology Advisory Committee ((ITAC) and other technology related committees. This executive position provides leadership for an organization that is customer driven in order to provide innovative solutions. With a staff of approximately 80 full-time employees, the CIO is responsible for the Departmentrsquos operating budget. Additionally, the CIO will be responsible for guiding and supporting the continuous transformation of Washoe County government to a more responsive and cost-efficient organization through the effective use of technology. Key responsibilities of the CIO include Provide leadership in systems development and data management to ensure the County has the appropriate information technology systems, infrastructure, security and support services, and communications networks to meet the needs of users and customers. Provide leadership in the area of planning and policy, including research and development, inter-governmental relations, applications including geographic information systems, infrastructure services, disaster recovery planning, technology asset management, and procurement. Assess functions and current information management systems and resources to identify problems, needs, duplicationgaps in services, to support efficiency in County operations, and facilitate the implementation of new and revised systems, and business processes. Provide guidance and advice in establishing and enforcing information technology standards. Facilitate, guide, and collaborate on the delivery of information technology services and systems throughout the County, between County departments, regional partners, and citizens. Interact with internal and external customers to ensure continuous customer satisfaction with technology services delivered review and disseminate information to the appropriate parties respond to usersrsquo questions concerning information management. Develop a Long-Range Technology Services Strategic Plan for replacement of major systems (e.g. Financial, Budgeting, HRPayroll) and technology infrastructure, and to support and expand digital services delivery, cyber security, teleworking, data management and analysis, and networking. In coordination with the ITAC, facilitate the process of determining technological priorities, projects, and future direction related to the Countyrsquos Long-Range Technology Services Strategic Plan and overall information management functions initiate and coordinate the development and implementation of integrated information management plans and policies. Represent the Countyrsquos technology and information management strategy, plan, and achievements before professional, industrial, and civic groups, explaining the Countyrsquos information management policies and goals to the public, elected officials, and other government agencies, as well as to incorporate new innovations that may benefit the County. Provide guidance and recommendations to the Assistant County Manager regarding the Countyrsquos information management priorities and projects supported by enhanced project management tools, percentage of completion, funding aspects, and realistic completionimplementation timetables. Minimum Qualifications Graduation from an accredited college or university with a Bachelor’s degree in Computer Science, Public or Business Administration, Management Information Systems, or a closely related field and ten years of progressively responsible information management experience managing information and technology services, which includes the design and implementation of information systems, acquisition and implementation of innovative technology infrastructures, project management, organizational leadership, and budget administration. A Masterrsquos degree in Computer Science, Public or Business Administration, Management Information Systems, or a closely related field may substitute for two (2) years of experience. Ideal Candidate Information The Chief Information Officer (CIO) must have outstanding leadership qualities that will bring strength, stability, advocacy, and credibility to the position and programs. Top candidates for consideration will have had prior senior management experience in an organization that promotes best practices and have a proven track record of moving an organization forward, with the leadership and experience to successfully implement new systems. The ideal CIO will have a unique blend of people skills and technological expertise. The success of the CIO will require an ability to convey an innovative technological vision and, at the same time, provide sound organizational management, project management, and effective leadership. Candidates must also thrive in a fast-paced and robust environment with a personal style that embraces a collaborative approach to decision-making and problem solving. Successful candidates will have the ability to identify differing user needs based on varying business operations and stakeholders, discern desired functionality and requirements, and develop effective technological and procedural solutions to each unique operating situation. The successful candidate will have the ability to lead and manage a large, complex technology department in an open, approachable, transparent, and ethical manner. The ideal candidate will have the executive management level experience necessary to Provide executive leadership in developing, expanding, and conveying the Countyrsquos technology vision to achieve improved operational efficiencies and customer satisfaction across a County-wide spectrum. Implement innovative technology programs and systems that are based on best business practices and consistent with the Countyrsquos mission. Work collaboratively with departments and elected offices, as well as regional technology systems partners. Conduct highly effective meetings and public presentations to a variety of audiences including elected and appointed officials as well as the public in a clear, concise, and informative style. Engender immediate confidence and credibility through outstanding communication and people skills. Enhance customer service on a County-wide basis, improving responsiveness and effectiveness. Instill change within the organization to more fully embrace an innovative and progressive approach to the delivery of information technology, and the ability to understand when technology is not a solution. Provide strong fiscal management and accountability with a creative approach to work across departments to maximize resources and programs. Tentative Recruitment Timeline September 21, 2020 Filing Deadline. Week of September 28, 2020 Subject matter experts review candidate material to identify candidates with the most potential for success. Week of October 19, 2020 Top candidates interviewed. November 10, 2020 Top candidate recommended to the Board of County Commissioners for appointment pending completion of successful background investigation. November 30, 2020 Anticipated start date If you have any questions, please contact Jessica Gutierrez, Human Resources Analyst. Contact information in the recruiting profile. To view the full job announcement brochure, please visit Chief Information Officer Job Announcement Brochure httpsjobs.washoecounty.ussappublicbcFOL28000000000004EXT45000000071736 Washoe County does not discriminate on the basis of race, color, sex, sexual orientation, gender identity and expression, age, disability or national origin in the activities andor services which it provides. EOE.

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