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Care Coordinator – Spanish Speaking Preferred


This is a Contract position in Reno, NV posted December 6, 2022.

Overview: Starting rate $23/hour$1,000 Sign On Bonus Advocates is seeking talented professionals with strong organization and interpersonal skills to help coordinate health care services Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement.

We are a strong-knit community that values the ideas and contributions of our staff.

The MCCN Care Coordinator will provide coordinated LTSS care management services as an integrated member of care management team to youth and adult Enrollees in need of services.

Are you ready to make a difference?

Minimum Education Required: Bachelor’s Degree Additional Shift Details: Framingham catchment area Responsibilities: Work collaboratively and effectively with care management, including Assigned or Engaged Enrollee,medical team and other providers to provide LTSS care management servicesUtilize the Comprehensive Assessment results from the ACO or MCO, and work with Assigned orEngaged Enrollee to develop or update the LTSS Care Plan within 90 days of assignment.

Ensure that the LTSS Care Plan meets the requirements of EOHHS and notify the ACO or MCO ifchanges have occurred to Assigned or Engaged Enrollee’s functional status, including Activities ofDaily Living (ADL) and Instrumental Activities of Daily Living (IADL) needs, since the completionof the Comprehensive Assessment.

Ensure the Assigned or Engaged Enrollee receives necessary assistance and accommodations toprepare for, fully participate in, and to the extent preferred, direct the care planning process.

Ensurethat the Assigned or Engaged Enrollee receives assistance in understanding LTSS terms and LTSSconcepts, including but not limited to information on their functional status; how family members,social supports and other individuals of their choosing can be involved in the care planning process;self-directed care options and assistance available to self-direct care; and LTSS services or programsthat are available to meet their needs and for which they are potentially eligible.Inform the Assigned or Engaged Enrollee about his or her options for specific LTSS services andprograms and providers that may meet their needs.Conduct an assessment of the Assigned or Engaged Enrollee for social services and identifycommunity and social services and resources that may support the health and wellbeing of the Assigned or Engaged Enrollee.Conduct assessment for Flexible Services for all Assigned or Engaged Enrollees who are enrolled inan ACO.

If Flexible Services are identified, make recommendation to ACO for approval Provide LTSS subject matter expertise to health care, behavioral health, and social services providers.Coordinate all aspects of service delivery and promote integration with health care providers, BHproviders, LTSS providers and community/social service provides that the Assigned or EngagedEnrollee may be receiving, as outlined in the LTSS Care Plan.Participate in Enrollee’s care team meetings to ensure effective communication among all disciplinesinvolved in individual’s careProvide health and wellness coaching as directed by the Engaged Enrollee’s care team and asindicated in the Enrollee’s LTSS Care Plan.

Maintain regular contact with Engaged Enrollee to monitor and coordinate LTSS Care Plan includingquarterly face-to-face meetings.

Qualifications: BA in social work, human services, nursing, psychology, sociology, or related field from an accreditedcollege/university OR an Associate’s degree and at least one year professional experience in the fieldOR at least three years of relevant professional experience.

Experience working with individuals withcomplex LTSS needs desired.

Care Coordination experience preferred.Bilingual in English and SpanishExperience in navigating individual and family service systems and demonstrated the capacity towork collaboratively and effectively with families and community-based colleagues.

Ability to use Care Management Software to document and coordinate services.Strong interpersonal skills in terms of developing a working relationship with a variety of individualsin a variety of context.

Ability to communicate effectively verbally and in writing.Strong organization skills with Attention to detail, Multi-tasking skills, Prioritization skills, Analyticalskills, Problem-solving skills and Team skillsAbility to travel on a regular basis; Must have valid driver’s license and access to auto.

At Advocates, the health and safety of the people in our care, our employees, and the broader community is our top priority.

Effective October 18, 2021, Advocates will require all employees to be fully vaccinated against COVID-19 (i.e.

both doses of Pfizer or Moderna, or a single dose of Johnson & Johnson.) Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued.

Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Why Should I Consider a Career in Human Services?Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.

We exercise independent judgement and contribute to the overall success and benefit of the Team.

Is Human Services a Fit for Me?Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.

We put the individual first.

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