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Application Specialist/Field Service Engineer

Veterans Prime, Inc.

This is a Contract position in Carson City, NV posted October 15, 2022.

Overview In this position, you would be a key part of our expanding Field Service team as the expert at customer sites ensuring that our advanced systems are commissioned properly and serviced post-installation.

This role is an integral part of our customer-focused business model as customers are the foundation of our business.

Build your career in an innovative, growing company by developing a working knowledge of systems and supporting our customers.

Qualifications Qualifications 2 or 4 year college degree, technical school degree, or related experience Willingness to travel 20% of the time 2 to 5 years work experience in electro-mechanical or related field Experience with troubleshooting electrical systems Computer networking experience a plus Highly organized and accustomed to a fast-paced work schedule Strong leadership and training skills The ability to professionally interface with a wide range of customers from contractors to specifiers The ability to work independently with minimal supervision Valid drivers license Must be able to pass background checks and drug screens, as required Excellent communication skills, the desire to be challenged every day, and a professional attitude are required Bi-lingual (English/Spanish) required Responsibilities Responsibilities Become proficient in servicing all while following field service procedures Troubleshoot and repair of commercial systems installations Coordinate with on-site contractors and facility managers to ensure proper system installation Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades) Work independently from your home office to accommodate the ever changing needs and priorities of our customers Serve as a technical expert for legacy systems and products Understand our business, customers, and sales channels for positive interaction with all parties Stay aligned to our culture and values Be passionate Be flexible and adaptable to changing markets Be an innovative thinker Be customer focused Be ethical

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