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Application Analyst CRM

American Homes 4 Rent

This is a Full-time position in Las Vegas, NV posted February 18, 2021.

As one of the countryrsquos fastest-growing property management companies of single-family rental homes, American Homes 4 Rent has an exhilarating and fluid start-up culture and permanency of a well-founded corporation, rich with diversity. As pioneers in the industry, solidified by our place on Wall Street, American Homes 4 Rent (NYSE AMH) is currently looking for qualified candidates. With a culture of unprecedented growth, quality and innovative collaboration, we are seeking personalities to complement our attributes. The Applications Analyst is responsible for working with IT business stakeholders in assigned verticals to support application core base functionality to evaluate and maintain system integrity in conjunction with best practices and day-to-day business processes of the purchasing and finance teams. The Applications Analyst is responsible for ensuring system and process continuity with the direction of Application Leadership. Assigned tasks will require a mixture of technical and analytical skills. The Applications Analyst will work in a cross-functional team environment and can collaborate effectively to implement and maintain business solutions. Responsibilities Reviews, analyzes, and defines functional requirements based on business needs for American Homes 4 Rent in conjunction with the key members of IT and business stakeholders. Corrects and modifies existing processes in place to support sustainable and flexible architecture and environments. Creates process documentation, procedures, and policies. Maintains documentation, including working with IT teams and assigned business stakeholders to address concerns and update standards and policies. Investigates, triages, and troubleshoots escalated issues and system outages. Performs root cause analysis and exercises appropriate problem management strategies. Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans. Assists in providing training for other IT teams and business users. Requirements Bachelorrsquos degree in Accounting, Business, Computer Science, Information Technology from four-year college or university or an equivalent combination of education and experience. Minimum of 3 yearsrsquo experience Business, Systems andor Application Analysis. Knowledge and experience in technology business process development. Knowledge and expereince in Microsoft Dynamics- CRM or similar CRM platform. Experience in Business analysis. Experience with Dynamics 365, CRM, or any similar Customer Relationship Management Platform Knowledge and Experience with reporting platforms. Work where you feel right at home If you are a versatile professional who values culture, a concerted environment and the potential for exponential growth, we want to work with you! Apply now and someone from our Talent Acquisition team will reach out to you soon! Related Keywords Data Analysis, Compliance, Technology, Technical Support, Apps, Customer Relationship Management, Process Improvement LI-WR1

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