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Help Desk Technician

Acro Service Corp

This is a Full-time position in Las Vegas, NV posted November 30, 2022.

Help Desk Technician

LOCATION: LAS VEGAS -NV

Duration – 4 months

EDUCATION AND EXPERIENCE: Graduation from high school or equivalent and five years of experience

utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR an equivalent combination of education and experience as described above.

KNOWLEDGE:

Detailed knowledge of commercially available operating systems and common business applications; principles and practices of a computer system and peripheral devices; user password security principles and practices. Working knowledge of database principles; network domains and login procedures; web browser capabilities and the difference between intranets and the Internet.

DUTIES PERFORMED

  1. Unpack and asset tag new computer equipment
  2. Record asset information into KACE
  3. Image new and troubled PCs. Install applications, antivirus, agents, etc.
  4. Deliver and setup PC for end users
  5. Setup mobile devices for end users
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