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Social Worker Coordinator

Monogram Health

This is a Contract position in Carson City, NV posted November 12, 2022.

About Monogram Health We are dedicated to improving the well-being, quality of life and health outcomes for our patients by partnering with the nations leading kidney specialists to provide transformative kidney care.

Monogram Health supports patients suffering from Chronic Kidney Disease and End Stage Renal Disease by forming deep rooted relationships and preparing them both emotionally and physically for the challenges of managing kidney disease.

Monogram Health uses next generation artificial intelligence algorithms to predict necessary and timely care to promote the delay of kidney disease progression, seamless transitions to dialysis and/or pre-emptive kidney transplant.

We then utilize in-home visits to build meaningful relationships between patients and their care team that drive positive behavior change and optimize our patients’ health outcomes.

Position: Social Worker Coordinator The Social Work Coordinator (SWC) role is a key role within the clinical operations of Monogram Health.

This role will assist Social Workers with scheduling specialty clinic, physician appointments, and set up transportation blankets after in person initial enrollments, follow up, and post hospital visits.

The SWC will be responsible for contacting health plans as needed to inquire about coverage and/or to change PCP or refer to specialty programs as needed.

In addition, they will contact members to determine if they followed through with scheduled appointments.

Roles and Responsibilities Research market community-based resources for housing, food, transportation, utility, medication, or caregiving programs and provide that information to the Social Workers.

Conduct three-way calls with member when needed to apply for community-based programs or health plans to inquire about coverage.

Prepare, review, and analyze Medicaid conversion progress reports to identify areas requiring attention and improvement, acting quickly to resolve known issues Research and maintain the central resource library in Shared Drive.

Assist with referrals for other community financial resources.

Assist with ALTCS applications as needed Update lab information and look up information in HIE for GFR and A1Cs.

Request 2728 document when contact dialysis clinics and upload to Salesforce/Health Cloud.

Complete timely documentation in Salesforce/Health Cloud and close out any outstanding SDoH.

Participate in weekly case rounds to identify care team support needs.

Provide support in special projects as needed.

Support Monogram as necessary with any tasks required to deliver excellent personalized kidney care management and perform all other duties as assigned Work closely with SW CPM to ensure follow up Social Work visits are completed.

Available to receive special projects from SW CPM and VP of SDoH Work hours that align with market needs.

For example, if SWC is assigned to CT zone, he/she will be available to assist during normal business hours for that time zone.

Position Requirements Self-starter with ability to manage changing clinical data sets while thinking in a practical, action-oriented manner Ability to use Microsoft Office and other web-based applications Thrives in a very fast paced start up environment while embracing change with a “can do” attitude Experience as an MA, LPN or BSW 2 years working in managed care, care management, utilization management and/or with CKD and ESRD patient Ability to pass a background check and drug test Bilingual Spanish/English preferred Excellent verbal communication skills on the phone Benefits Opportunity to work in a dynamic, fast-paced and innovative care management company that is transforming the delivery of kidney care Competitive salary Comprehensive medical, dental, vision and life insurance Flexible paid leave & vacation policy 401(k) plan with matching contributions At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically.

We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.

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