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Systems Engineer III

Synoptek

This is a Contract position in Las Vegas, NV posted August 30, 2020.

The 411We think globally, act locally. As a Managed Services Provider Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum are seeking to add a Systems Engineer II to our talented team. Synoptek is a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. Want to see what we’re made of? Head to Synoptek.com.A Day in the LifeOur System Engineer II will deal with all aspects related to the maintenance, repair and support of systems and storage products to ensure continued operation and functionality. This role will act in a technical support capacity to ensure quality services are provided to both internal and external clients. You will be part of a highly skilled team who acts as a top tier escalation point for questions related to your expertise. This will require that you serve as a mentor and leader for others in the organization and work to continually improve processes and practices at all timeThe BasicsTotal Years of Technical Experience: 6+Position Specific Experience: 4+Mentorship/Leads by Example Experience: 2+Project/ Client Engagement/ Customer Facing Experience: 2+ Technical AptitudeExperience supporting Active Directory including group policy, powershell scripting & domain trust Proven ability to manage server roles & featuresManaging Exchange and Office 365 environmentsProven experience managing industry leading cloud provider platforms: Vcloud, Azure, AWS etc.Proven understanding of how application data flows over the network (firm foundation of OSI model)Experience managing remote access solutions including Microsoft RDS Experience providing recommendations for new server hardware to meet specific requirementsExperience working with vendors in an introductory support roleProven experience troubleshooting SAN technologiesComprehensive knowledge of managed services & multi-tenant support environments Human AptitudeVerbal Communication: AdvancedWritten Communication: AdvancedCustomer Service: AdvancedPresentation Communication: AdvancedAnalytical/Problem Solving: AdvancedMentoring: AdvancedInfluence/Persuasion/Forward Thinking: AdvancedExecutive Level Presence: Intermediate Education & CertificationsBachelor’s degree or equivalent experience is requiredMCSA, MCTS, VCP / EMCSA, SCSP, CSNSS The Synoptek PromiseWhen you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber level of team, results, growth and clarity. You are our ultimate investment and as part of that you will have access to continuous clarity in your personal and professional development, a team who has your back, mentorship to achieve rock-star level results. We foster a fun and connected environment with employee benefits extending beyond general compensation and into inspired camaraderie, beer-thirty, general office mayhem, a little fun in the midst of the chaos and an invested culture of learning.

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