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Operations Representative – Private Client Services


This is a Full-time position in Las Vegas, NV posted April 10, 2021.

Operations Representative – PCSMarsh has an opportunity to join our Private Client Services team as an Operations Representative.  The Operations Representatives are responsible for the accurate and timely processing of all client paperwork, including new policies, renewals, endorsements, rewrites and cancellations.

This is an exciting opportunity that can provide and interested and motivated individual with skill sets for professional growth and advancement.What can you expect?You will receive on the job, computer based and side-by-side training to become successful in this roleWork alongside senior level highly experienced colleagues to gain experience and skill sets for professional growthWhat is in it for you?A company with a strong brand and strong results to matchCulture of internal mobility, collaboration and valued partnership with HR from the business.Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.Competitive pay (salary and performance bonus potential), Full benefits package – starting day one (medical, dental, vision, life insurance, generous 401k match).Flexible work opportunities for work/life balanceTuition Reimbursement plan per year and participation in our Employee Stock Purchase PlanWe will count on you to:Upon receiving daily allocation of work, prioritizes based on the time sensitivity of the documents and then determines the appropriate actions to be takenProcesses the appropriate activity within the Agency Management System.  This may involve data entering account information into the system, checking the information received against the data already entered into the system, and/or cross-checking the information against the carrier system when availableOn a limited basis, when information for an activity is vague or incomplete, performs research within the Agency Management System to obtain necessary information and notify servicing agent of findings.Escalates emerging issues to the Lead Operations Representative or Operations Manager as appropriateFollows up on all personal open activities within the Agency Management System to ensure they are completedMaintains up-to-date workflow documentation and ensures workflows are adhered to when processing individual paperworkMeets or exceed individual daily processing requirements and monthly accuracy goalsEnsures that all regulatory requirements are met and complies with all internal policies and proceduresOther duties as assignedWhat you need to have:High School diploma1 -2+ years of professional work experience, office experience with computer based work preferredProficiency use of MS Office tools i.e.

Word, Outlook, Excel and PowerPointExcellent written and verbal communication skills to effectively interact with clients and internal customersExcellent organizational and time-management skills to handle multiple tasksStrong attention to detail with a focus on accuracyWhat makes you stand out?Strong MS Office skillsAbility to prioritize to meet deadlinesPrevious Insurance industry knowledge and experiencePrevious accounting experienceMarsh is the world’s leading insurance broker and risk adviser.

With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services.

Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people.

With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh , Guy Carpenter , Mercer , and Oliver Wyman .

Follow Marsh on Twitter @MarshGlobal ; LinkedIn ; Facebook ; and YouTube , or subscribe to BRINK .Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.PCS2020This employer is a corporate member ofmyGwork, the business community for LGBTQ+ professionals,graduates, inclusive employers & anyone who believes in workplace equality.

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